It all started in the exhibit hall where the company’s president, Randy Vernon, signed a contract with TCG, an SMC3 company, to use the software to “drill down further” into the fleet’s costs and profitability at the load level.
Vernon said the Shelbyville, Tenn.-based carrier, which operates 560 trucks and a fleet of dry-van trailers, will use the software daily to analyze profitability and give its customer service, load planning and sales departments information to make better decisions.
Until now, the company has been getting a monthly view of profitability at the customer level using its transportation management software (TMS) system.
The TCG system will be pulling financial and operational data from Big G’s TMS system to calculate operating ratios (ORs) for every load and give profitability analysis needed to identify daily improvement opportunities.
The system also has an import utility that companies can use to efficiently manage the costing and pricing activities to complete bid packages from shippers, says Jack Jones, vice president of TCG.
“Everybody has business they love to hate and hate to love,” he says. “The software helps to determine the profitability of each.”
On a separate but related matter, a Big G Express driver experienced a rise in profits at an awards banquet. Stephen Richardson was handed the grand prize in TCA’s Company Driver of the Year program sponsored by Randall-Reilly, Cummins and Love’s Travel Stops: a check for $25,000.