A winning combination of sales growth and an entrepreneurial staff dedicated to serving customers contributed to Edmonton Kenworth PacLease and Peterbilt PacLease of Las Vegas earning Paccar Leasing Co.’s North American Franchise of the Year Awards.
“As a PacLease franchise, it is of paramount importance that we hold ourselves to a higher standard,” says Jim Callaway, general manager of Edmonton Kenworth PacLease. “2009 was a challenging year for everyone, and we were able to make it successful through the diligent efforts of our employees.”
PacLease recently presented the awards that recognize the top Peterbilt and Kenworth PacLease locations for success in sales and for the effort employees put forth to deliver products and services that meet and exceed customer needs.
“Our dedicated PacLease team members service our customers with enthusiasm and commitment,” says Scott Pearson, president of Peterbilt PacLease of Las Vegas. “As a result, we managed to keep costs under control and maintain a very satisfied customer base. The recognition goes to each of our PacLease team members who contribute to our success every day.”
PacLease also presented several regional awards to franchises throughout the United States and Canada: MHC PacLease, Tulsa, Okla.; PacLease of Baltimore; Peterbilt PacLease of Las Vegas; Great West Truck Lease and Rentals, Calgary, Alberta; Edmonton Kenworth PacLease, Edmonton, Alberta; Southland PacLease of Lafayette, Baton Rouge, La.; Rush Truck Leasing, San Antonio; and Pape Kenworth PacLease, Fresno, Calif.
“It’s clear that these locations and their employees deserve this recognition for their dedication to serving the needs of our customers,” says PacLease President Bob Southern. “Franchise of the Year award winners consistently display outstanding quality throughout their enterprises.” Award criteria was based on the PacLease Standards of Excellence program that evaluate locations in key functional business areas based on quality performance.