Qualcomm, Sylectus integrate Circle of Service Workflow

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Updated Feb 24, 2012

Qualcomm Inc. announced the integration of its Circle of Service Workflow application with the Alliance Pro Transportation Management Software by Sylectus, a strategic business unit of Qualcomm Enterprise Services that provides advanced fleet management software for smaller transportation companies. The integrated solution is designed for fleets using Sylectus’ Alliance Pro to get circle of service information to the right driver at the right time.

“By integrating our Workflow application with Sylectus’ products, we can more easily bring the benefits of today’s advanced technology solutions to smaller fleets,” says Norm Ellis, vice president of sales, services and marketing for Qualcomm Enterprise Services. “Fleets that adopt the new solution will benefit from Sylectus’ agility and experience serving this particular market and Qualcomm’s demonstrated leadership in mobile-based fleet management solutions to maximize their operational efficiencies, reduce errors and ensure that their drivers are compliant in the ever-evolving landscape of transportation regulation.”

Qualcomm’s Circle of Service Workflow application is designed to facilitate the intelligent delivery of information, routing just-in-time prompts and exception notifications to help reduce driver dependence on back-office staff. The intuitive application is designed to automate the often inefficient and error-prone manual processes previously imposed on drivers, streamlining the paperwork associated with freight hauling and assisting drivers by offloading day-to-day administrative tasks while increasing customer satisfaction with better informed drivers and more efficient operations.

“The ability to offer our customers a complete workflow solution that leverages benefits for both fleet managers and drivers is extremely important,” says Stuart Sutton, senior director for Qualcomm Enterprise Services and general manager of Sylectus. “This solution allows our customers to streamline driver training, increase driver productivity and more effectively manage their assets to ensure regulatory compliance. Today’s drivers have enough to handle on the road, and the integration with Qualcomm’s Circle of Service Workflow is another proof point in our commitment to improving the way transportation business is done.”