Cheetah Software Services, a provider of real-time logistics solutions for delivery, less-than-truckload and private fleet carriers, announced that Ward Transport and Logistics is implementing the next generation of Cheetah’s mobile application. Running on the Android platform, Cheetah says the application enhances Ward’s ability to provide on-time trucking services to its customers while increasing operating efficiency and providing a higher level of customer service.
Cheetah Mobile is designed to provide a data-rich and intuitive interface that provides enhanced access to information and improves field efficiency and productivity. The Android platform supports a wide variety of smartphones and tablets on all major U.S. carriers, including ruggedized models and those with and without physical keyboards.
Cheetah Mobile connects field workers with dispatch, customer service, management and customers in real time via two-way messaging, dynamic ETA updates and POD verification, including barcode scanning, signature capture and photos. Field efficiency is further improved with voice navigation providing turn-by-turn directions driven by live pickup-and-delivery information. And training is reduced and productivity is increased through an intuitive touchscreen interface that is standardized across all Android devices and built-in help that reduces support calls.
Ward Transport and Logistics is running Cheetah Mobile on Android tablets, which provide larger screens that make selecting screen elements easier and utilizing mapping and navigation more efficient.
“Cheetah Mobile puts the power of the Cheetah logistics system in the hands of Ward Transport and Logistics’ drivers, with an easy-to-use and intuitive interface and better access to information,” says Bobby Darroll, Cheetah’s president and chief executive officer. “In addition, Ward’s drivers can more easily update order status, remain in touch with the back office and easily access the tools need to be efficient and productive. In addition, we’re excited to leverage the flexible and increasingly popular Android platform to provide enhanced value to Cheetah customers like Ward Transport and Logistics.”
