Repeat winning performances are to be celebrated. Rihm Kenworth nearly doubled its medium duty truck sales last year to help earn the 2012 Kenworth Medium Duty Dealer of the Year award for the United States and Canada, repeating its 2011 winning performance. Rihm Kenworth received the honor at the Kenworth Dealer Meeting held recently at the PACCAR Engine Company manufacturing plant in Columbus, Miss.
The annual Kenworth Medium Duty Dealer of the Year Award recognizes outstanding leadership and dealership focus on growing Kenworth’s medium duty truck business, which features the Kenworth T170, T270, T370, T440 and T470 conventional trucks, and K270 and K370 cabovers.
“We certainly did not rest on our previous success,” said Kari Rihm, president and CEO of Rihm Kenworth, which has locations in St. Paul, Albert Lea and Sauk Centre, Minn., and Superior, Wis., and sold more than 300 Kenworth medium duty trucks to capture the top sales spot among Kenworth dealers in 2012.
“We wanted not only to exceed our medium duty truck sales goals, but more importantly, our customers’ high expectations for quality and service. The excellent Kenworth medium duty product line and our employees’ dedication helped Rihm Kenworth serve customers in highly diverse markets, including home and road construction, fire apparatus, disposal, sanitation, wrecker, lawn care, propane services, petroleum, agriculture, beverage, medical and pickup and delivery,” Rihm said. “We continued our focus on medium duty trucks by adding medium duty salespeople, expanding product and sales training for employees, and further strengthening our customer relationships. To receive the Kenworth Medium Duty Dealer of the Year award for the second year in a row is deeply gratifying.”
“Rihm Kenworth is no stranger to success in medium duty because of the strong commitment and dedication to continually improve and provide customers with excellent Kenworth medium duty trucks and outstanding support after the sale,” said Gary Moore, Kenworth general manager and PACCAR vice president. “The dealership’s dedication to fulfilling its motto of ‘towards the best customer experience’ proves Rihm Kenworth is truly one of The World’s Best(R). As we celebrate our company’s 90th anniversary this year, we’re particularly pleased to be honoring Rihm Kenworth since it is one of the oldest, continuously operated dealerships in the Kenworth dealer network.”