SAF-Holland introduced its new Aftermarket Parts on Demand (POD) electronic parts catalog at Heavy Duty Aftermarket Week (HDAW) in Las Vegas.
“At SAF-Holland, we will see great benefits by providing our distributors with the right tools,” says Juan Hernandez, international marketing and sourcing manager. “POD is one of those tools – one of the most powerful tools to save our distributors time.”
According to Hernandez, the POD system includes product information for every SAF-Holland component for the last 15 years. The site’s search feature also enables distributors to reach specific areas of the site with a few clicks of the mouse. Parts may be searched visually, textually, by keyword, or part number, which the company says should help answer customer questions in real time, without the need of a phone call.
Distributors have full access to more than 15,000 assembly numbers along with their respective component parts and exploded views. In addition, POD enables distributors to quickly and professionally provide valuable information to their customers in real time.
SAF-Holland says POD enables distributors to:
- Find precise parts information
- Check on pricing and availability
- Download parts manuals
- Acquire warranty information
- Determine size and weight
- Order online
- Cross-referencing, if a part has been found to be obsolete or has been replaced with another part